REFUND & RETURN POLICY

Quick Store (QuickStoreIndian)

Effective Date: 11 December 2025
Last Updated: 11 December 2025

This Refund & Return Policy applies to all purchases made from https://www.quickstoreindian.com/.

By placing an order, you agree to the terms mentioned below.

1. Eligibility for Returns

We accept return or replacement requests only in the following cases:

  • Product received is damaged
  • Product received is defective
  • Product received is wrong or missing

Return requests must be raised within 5 days of delivery.

2. Mandatory Product Opening Video (Very Important)

To ensure quick and fair approval of return or replacement requests, customers are strongly advised to record a clear, continuous product opening video.

Video Guidelines:

  • Video must start before opening the package
  • Packaging, label, and product must be clearly visible
  • Video should be uncut and uninterrupted
  • Damage or issue must be clearly shown

Why This Is Required:

  • Helps verify transit damage
  • Prevents misuse and false claims
  • Enables faster approval of genuine cases

⚠️ Without an unboxing video, return or replacement approval may be delayed or declined, especially in cases of damage claims.

3. Return Approval Process

  • Once a return request is submitted, our team will review the details
  • If required, additional information or images/videos may be requested
  • Approval is subject to verification of the issue

Quick Store reserves the right to approve or reject return requests based on evidence provided.

4. Non-Returnable Items

The following items are not eligible for return or refund, unless received damaged or defective:

  • Opened or used products
  • Perfumes, fragrances, and personal care items (for hygiene reasons)
  • Products damaged due to customer mishandling
  • Products without original packaging

5. Refunds (If Applicable)

  • Refunds are issued only after successful inspection of the returned product
  • Refunds are processed to the original payment method
  • Processing time: 7–10 working days after approval

⚠️ Shipping and handling charges are non-refundable, unless the error is from our side.

6. Replacements

  • In eligible cases, a replacement product may be shipped instead of a refund
  • Replacement dispatch timelines may vary based on availability

7. COD Orders & Failed Deliveries

For Cash on Delivery (COD) orders:

  • Refused or undelivered orders are not eligible for refunds
  • Repeated COD refusals may result in account restrictions

8. Damages Caused After Delivery

Products damaged due to:

  • Improper use
  • Mishandling
  • Exposure to water, heat, or chemicals

are not eligible for return or refund.

9. How to Raise a Return Request

To raise a return or refund request, contact us with:

  • Order ID
  • Reason for return
  • Clear images or videos
  • Product opening video (mandatory for damage cases)

Contact Email: quickstores91@gmail.com

10. Policy Updates

Quick Store reserves the right to modify or update this Refund & Return Policy at any time without prior notice.